Answered By: Deborah Kelley-Milburn Last Updated: Oct 14, 2016 Views: 558
There are benefits to both systems, depending of what you need and how fast you need it.
Generally, to obtain materials that are not available at Harvard, Borrow Direct is the first choice because it's the fastest, with delivery in 4 days. If something is not available through Borrow Direct, Interlibrary Loan is the next option.
Always use Interlibrary Loan to request copies of articles or book chapters; as well as certain non-printed-book formats such as DVDs, microfilm or maps.